Refund Policy

We take great pride in the quality of the products we offer and your satisfaction is our ultimate goal. As a result, we offer a 30-day money-back guarantee on the company products you buy through us. If you do not love Stemregen for any reason, simply get in touch via email and let us know you’d like a refund.

This policy applies as a refund within 30 days from the time of receiving the product, for all first-time purchasers of an initial order of a product. Limit one (1) guarantee per product, per household. All costs associated including shipping charges, payment transaction cost, bank charges and any taxes and duty if applicable shall need to be taken care of by you.

Shipping Policy

Note: As part of our introductory promotion, shipping is free-of-charge for all orders.

Due to some of the countries having the local distributor and custom's requirement, we currently only ship to Singapore, Brunei, Hong Kong, Australia and New Zealand. 

Promotions notwithstanding, every order will be charged a shipping fee based on our logistics partner’s shipping rates.

Standard Shipping Duration

Most orders will take 2-5 business days to arrive from the date ordered.

At STEMREGEN®, we use the logistics partner with the best rates as determined by our system. Shipping fees may vary as a result as we ensure the lowest possible rates.

Thank you for shopping with STEMREGEN !